Privacy policy

Privacy and Cookie Statement – Luxor BV (A-dam.com)

Last updated: October 24, 2025

Luxor BV, located at Danzigerkade 209A, 1013 AP Amsterdam, highly values your privacy. We handle your personal data with care and explain in this statement which data we process, why we do so, and how we protect it.

Our Core Values

When processing personal data, we apply the following principles:

Inform: we clearly explain how and why we process personal data.
Limit: we only collect data that is necessary for our services.
No unwanted marketing: we do not share your data with third parties for marketing purposes without your consent.
Secure: we take appropriate technical and organizational measures to protect your data.
Access and control: you have the right to access, correct, or delete your data.

Use of Personal Data

We only process personal data that you provide to us directly or that are clearly provided to us for processing.

You may provide personal data to us by:

Placing an order through our webshop
Creating an account
Signing up for our newsletter
Contacting our customer service
Visiting our website (where certain data such as your IP address are automatically recorded)
Entering into a (collaboration) agreement with us, for example as a supplier
Applying for a vacancy

Purposes of Data Processing

We use personal data exclusively for our business operations, for the following purposes:

Processing orders and payments
Shipping orders through our delivery partners
Communication with our suppliers
Creating and managing accounts
Providing customer service
Sending newsletters or promotional offers after consent has been obtained
Statistical and analytical purposes to improve our website
Ensuring the security of our IT systems
Complying with legal obligations, such as (tax) administration
Other legitimate interests

Legal Bases for Processing

We process your personal data on the basis of the following legal grounds under the GDPR:

Performance of a contract
Legal obligation
Legitimate interest (such as direct marketing, unless you have objected)

Types of Personal Data

We may process the following personal data:

Name
Address
Email address
Phone number
Date of birth
Payment details, such as bank account number
Order and shipping information
IP address
Account details (if created)
In the case of applicants: information included in a CV, such as education and employment history, and other data relevant to the position
Other information necessary for the purposes mentioned above

When you place an order, we use this information to process your order correctly.

We share certain data with our shipping partners DHL, PostNL, GLS, FedEx, UPS, or DPD if this is necessary to deliver your order.

Payment information is processed via Mollie and Shopify Payments.

Retention Periods

We do not retain personal data longer than legally permitted or necessary for the purposes for which they were collected.

Administrative data are retained for a statutory period of seven years.
Data collected for newsletter subscriptions are kept until you unsubscribe.
Data collected for job applications are retained for up to 4 weeks after completion of the application process.

Sharing with Third Parties and Data Transfers

We only share personal data with third parties if this is necessary for the performance of our contract or to comply with legal obligations.

We cooperate with:

Webshop platform: Shopify
Payment providers: Mollie and Shopify Payments
Shipping partners: DHL, PostNL, GLS, FedEx, UPS, and DPD
Analytics: Google Analytics
Marketing tools: Meta Pixel

These parties process personal data on our behalf and are required to handle it confidentially and securely. Some parties (such as Shopify and Meta) may process data outside the EEA; such transfers are safeguarded by the European Commission’s Standard Contractual Clauses.

Security

We take appropriate security measures to prevent misuse and unauthorized access to personal data. These include secure (SSL) connections, strict access controls, and regular security updates.

Cookies

Our website uses cookies, which are small text files placed on your device.

We use:

Functional cookies – necessary for the proper functioning of the webshop (such as shopping cart and preferences).
Analytical cookies – via Google Analytics to gain insight into website usage.
Marketing cookies – via Meta Pixel to display relevant advertisements.

You can delete or block cookies via your browser settings. Please note that some website features may not function optimally if you do so.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Withdraw your consent
Object to or restrict processing
Transfer your data to another party

To exercise these rights, please contact us at customerservice@luxorfashiongroup.com. We may ask you to verify your identity before processing your request.

Providing personal data is a contractual requirement when you wish to use our services or place an order via the webshop. If you choose not to provide personal data, this may prevent the possibility of entering into a (purchase) agreement, establishing contact, or participating in an application procedure.

Complaints

If you believe we have not assisted you properly, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

Changes

We reserve the right to modify this privacy and cookie statement. Changes will be published on this page. We recommend reviewing this statement regularly to stay informed of any updates.

Contact

Luxor BV
Danzigerkade 209A
1013 AP Amsterdam

Email: customerservice@luxorfashiongroup.com
Phone: +31 20 330 99 78
Website: https://a-dam.com

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